Service Now Home Services - Our Story

Locally Owned & Operated, We’ve been Serving Dekalb, Kane and all Surrounding Counties for Over 70 Years

service now home services, dekalb, il, heating, air condtioning, near me, plumbing, sewer, electricWhen you choose to live in the community you grew up in, you simply care more.

We’re the Carpenters, and we’ve been proudly serving homes and businesses in the Northern Illinois area for more than 50 years.

Founded in 1949 by our grandfather, Walter Carpenter, we adhere to the same principles that established him as a local leader in HVAC, plumbing, sewer and eletrical services.

We do work on a daily basis across Northern Illinois, including Kane County, DeKalb County, DuPage County, and Ogle County.

We’ve been able to put together a tremendous and fairly large team of the area’s best tradesmen deployed throughout this area.

When you call us you can always be certain we have a certifed experienced HVAC technician or plumber near you who is ready to help.

Expert Help When You Need it – Residential & Commercial

With a quick Google search you can get any number of companies on the phone who provide plumbing, heating & cooling or electrical services in the Dekalb Kane County area.

What makes us different is our ability to get you the expert help you need, when you need it. There are three distinct reasons for this.

  1. Our team – As mentioned above, we’ve cherry-picked the area’s finest talent. They’re an allstar team. Fast and efficient. They make quick accurate assesments on what needs to be done, are fantastic at laying out your options and crank out the work when it’s all decided upon.

  2. Our Longevity – Through good fortune and hard work over three generations, we’ve earned a tremendous group of home & business owners as regular customers.  This repeat work allows us to keep our talented technicians busy throughout the year and handpick more talent as we come across it.

  3. Our Management – The guys at the top are consistently working to make our company the leading customer service company in Dekalb, Kane County and all Northern Illinois. “Do whatever it takes to make our clients happy” is a familiar refrain in our office meetings. Investing in top of the line tools and equipment, regular training, and advancing with technology to make the interactions with our clients as seamless as possible.

Available Anytime 24/7/365

A big part of being a great service company is the ability to be there when it matters.

We know your furnace, air conditioner, or the pipes in your home can need a professional’s help at any hour of the day or night.

We’re stocked and staffed for the 2am no heat call or the frozen pipes on Christmas morning.

We’ve made our name being the company you can rely on anytime for three generations and plan to do so for many more.

Our Local Service Area – Mostly

We operate in the towns below on a regular basis. We’re set up to get to calls in any of these towns quickly, especially for emergency help.  We also do quite a bit of work outside of this area for clients who have moved and on a referral basis. If you don’t see your town listed please give us a call as we’re always happy to be of service if possible.

  • AURORA
  • BATAVIA
  • BIG ROCK
  • CAROL STREAM
  • CLARE
  • CORTLAND
  • CRESTON
  • DEKALB
  • DUNDEE
  • ELBURN
  • SOUTH ELGIN
  • ELGIN
  • GENEVA
  • GENOA
  • HAMPSHIRE
  • HINCKLEY
  • KINGSTON
  • KIRKLAND
  • MALTA
  • MAPLE PARK
  • MONTGOMERY
  • MOOSEHEART
  • NORTH AURORA
  • PLANO
  • ROCHELLE
  • SANDWICH
  • SHABONNA
  • SHAUMBURG
  • ST. CHARLES
  • SYCAMORE
  • UDINA
  • VIRGIL
  • WASCO
  • WATERMAN
  • WAYNE
  • WEST CHICAGO
  • WHEATON
  • WINFIELD