About Us
Our History
When you choose to live and work in the community you grew up in, you simply care more.
We’re the Carpenters, and we’ve been proudly serving homes and businesses in Northern Illinois for almost 60 years.
Service Now Home Services is locally owned and operated. It was founded by our grandfather, Walter Carpenter, in 1965, and to this day, we continue to adhere to the same principles that established him as a local leader in HVAC, plumbing, sewer, and electrical services.
We’re proud to employ only the best tradesmen in the area. When you call Service Now, you can always be certain we have a certified, experienced HVAC technician, plumber, or electrician who is ready to help. We service the Northern Illinois area including Kane County, DeKalb County, DuPage County, and Ogle Counties.
The Service Now Difference
Service Now is dedicated to providing our customers with the expert help you need, when you need it. There are three distinct reasons for this.
- Our Team —We’ve cherry-picked the area’s finest talent. They’re an all-star team. Fast and efficient. They make quick accurate assessments on what needs to be done, are fantastic at laying out your options, and crank out the work when it’s all decided upon.
- Our Longevity—Through good fortune and hard work over three generations, we’ve earned a tremendous group of home and business owners as regular customers. This repeat work allows us to keep our talented technicians busy throughout the year and handpick more talent as we come across it.
- Our Management —The guys at the top are consistently working to make our company the leading customer service company in Northern Illinois. Do whatever it takes to make our clients happy is a familiar refrain in our office meetings. We invest in top-of-the-line tools and equipment, regular training, and advanced technology to make the interactions with our clients as seamless as possible.
Available Anytime 24/7/365 (for Club Members)
A big part of being a great service company is the ability to be there when it matters.
We know your furnace, air conditioner, pipes in your home, and electricity may need a professional’s help at any hour of the day or night and holidays are no exception.
We’re stocked and staffed for the 2 a.m. no-heat call, the frozen pipes on Christmas morning, or the electrical panel on the fritz just before the Super Bowl.
We’ve made our name by being the company you can rely on, any time, for three generations and plan to do so for many more.